Top Reasons to Consider Using Small Business VoIP

If you are like most small business owners you are always looking for ways to expand your business capital and to reach a larger audience. One of the methods that you can now utilize that has changed the world of small business is the internet, and now for those who are willing to explore their options farther the internet also allows for more growth in terms of internet expansion due to a nifty little system called small business VoIP.

At its most simple, business VoIP is a business internet telephone solution, but at its most complicated it is a better customer support system, image creator, outsourcing platform, flexible system, and professional system.

These are just a few of the brief aspects of business VoIP, but if you dig into its positives a bit more what you will discover is how many ways hosted business VoIP is changing the face of business for small businesses, and if you are quick to capitalize on it then pbx VoIP can change your business and your life as well. The following are just four of the top reasons to consider using small business VoIP.

Global Communications

First off, one of the main reasons that people choose to use business VoIP within the small business model is due to the fact that it allows them to contact companies and clients globally without any extra charges. It is no secret that long distance phone calls and communication can be expensive, but cloud VoIP levels the playing field allowing you to call long distance or just next door for the same price, making it the perfect solution for a small business that is looking for the funds to go international.

Outsourcing Ability

It does not stop here however, because with business VoIP not only can you conduct business internationally or nationally, you can also contract workers and aid that is not located in your home town as well. Since most hosted pbx VoIP comes with free extensions and forwarding, your business can have one central one number but extensions for employees that are located anywhere across the nation or the globe.

Therefore, you easily get the freedom to hire anyone you want based on their experience and qualifications instead of their location which opens up a lot of room for advancement in terms of employee skill and expertise as well.

Added Professionalism

Next, it is no secret that business VoIP can help make your small business look much more professional because in terms of customer support an automated switchboard and official call directory is always going to look more professional than a receptionist scrambling around asking the caller to wait while they locate the right party. Even better, since the system is automated with a switchboard you can offer customers answers to the frequently asked questions without even waiting to talk to someone, allowing them to get the information they need and leaving them happy and content with your business.


Finally, business VoIP offers a higher degree of flexibility to you as a business owner if you choose to go with a hosted pbx VoIP solution. Due to the fact that phone calls can be transferred to any number you can finally safely leave the office during the day or sign out at night without worrying that you are going to miss an important phone call from a client or a customer. This allows you to get more freedom without worrying about your business which in turn will make you more productive at work and a great deal less stressed.